Sun 01 Jan 2012 View all news articles
Karl Tatler Estate Agents & Lettings has won five top titles at the Estate Agency of the Year awards.
One of the largest estate and lettings agents in Wirral, Karl Tatler was up against 5,000 other offices at the awards ceremony in London. The company won three Gold awards for Best Small UK Agency, Best Small Northern Agency and Best Customer Service, Bronze for Best Training and Development, and Silver for Single Lettings Office Northern.
Managing director Karl Tatler said: “We are very proud to be honoured for the sixth year running with these prestigious awards. These are the Oscars of our industry and the awards are testament to the hard work and expertise of our brilliant teams. It is hugely satisfying to be recognised for our exemplary customer service and commitment to staff training; winning Best Small UK Agency is the icing on the cake.”
Judged by an independent panel of industry experts and overseen by The Property Ombudsman, these national awards are recognised as the benchmark for excellence throughout the estate agency industry.
Karl added: “The awards were a fantastic end to a successful year for us with our sales up almost 40% on the previous year, in spite of challenging market conditions. We are optimistic that with the same hard work and dedication this year will continue in the same vain.”
Peter Knight, chairman of the event organisers Estate Agency Events, commented: “At a time when the property market throughout much of the UK continues to struggle, choosing the right estate agent has never been more pertinent. The winners of these awards represent the top 10% of an industry where standards are hugely variable. Consumers should have confidence that a firm displaying a winner’s medal from these awards are a cut above the rest.”
Hosted by television presenter Ben Fogle in December 2011, the awards ceremony was the culmination of a rigorous judging process. Carried out over four months, an extensive review of the entrants included hundreds of telephone interviews and mystery shopping exercises.
The Estate Agency of the Year Awards and Lettings Agency of the Year Awards are in association with The Sunday Times and The Times. The full judges report can be found on our awards page.
Pictured are (L-R) Branch managers Clare Goodwin (Moreton), Dave Seed (Lettings), Karl Tatler, Sue Dermott (Greasby), Shaun Carlton (West Kirby) and Rod Waldron (Heswall)
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