Fri 25 May 2012 View all news articles
Karl Tatler Estate Agents & Lettings has won three top titles at the Lettings Agency of the Year awards.
One of the largest residential sales and lettings agents in Wirral, Karl Tatler Lettings was up against 5,000 other offices at the awards ceremony in London. The company won Gold for Best Northern Small Lettings Agency, Silver for Best Property Management Agency, and Bronze for Best Technology and Online Lettings Agency. They were also shortlisted in the Best Training and Development category.
Managing director Karl Tatler said: “We are immensely proud to be honoured once again with these prestigious awards. These are the Oscars of our industry and the awards are testament to the dedication and expertise of my fantastic staff. Delivering exceptional customer service is at the core of what we do so to have our hard work recognised nationally with a hat trick of awards is magnificent. Winning gold for Best Small Northern Lettings Agency is particularly special.”
Judged by an independent panel of industry experts and overseen by The Property Ombudsman, these national awards are recognised as the benchmark for excellence throughout the lettings industry.
Dave Seed, head of lettings, added: “The awards are a great acknowledgement of the increasing success we have seen year on year, with the last twelve months resulting in an increase of lets in excess of 20%. We have also seen a significant rise in the number of landlords transferring their property portfolios to us from other agents predominantly by recommendation. It is very rewarding to have this level of service for property management acknowledged by achieving second place in the whole of the UK.”
Peter Knight, chairman of the event organisers Estate Agency Events, commented: “Landlords and tenants can be confident that the agents displaying this awards medal represent the very best of the best. Whilst there has been much talk of the need to establish minimum standards for lettings agents, I am delighted that these awards can shine a light on those firms that are exceeding standards at every level within an increasingly competitive industry.”
Hosted by four-times Olympic gold winner Sir Matthew Pinsent on 25th May 2012, the awards ceremony was the culmination of a rigorous judging process. Carried out over four months, an extensive review of the entrants included hundreds of telephone interviews and mystery shopping exercises.
The Lettings Agency of the Year Awards and the Estate Agency of the Year Awards are in association with The Sunday Times and The Times. At the 2011 Estate Agency of the Year Awards Karl Tatler won three Gold awards for Best Small UK Agency, Best Small Northern Agency and Best Customer Service, Bronze for Best Training and Development, and Silver for Single Lettings Office Northern.
The full judges report can be found on our awards page. Watch our awards video below.
Photo 1: Karl Tatler and Dave Seed collect the hat trick of awards for Karl Tatler Lettings
Photo 2: Head of lettings Dave Seed and team with Olympic gold winner Sir Matthew Pinsent
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