Wed 24 Feb 2016 View all news articles
Award-winning Karl Tatler Estate Agents & Lettings has welcomed four talented professionals to its expanding sales and lettings teams.
Following a rigorous recruitment process including questionnaires and multiple interviews, Emma Clark joined Greasby sales as a property manager, with Alex Scott joining Heswall lettings as a lettings coordinator. Charlotte Skidmore joins the lettings maintenance team as a property maintenance manager and Kathryn Burdett is heading up a newly formed client services department in head office.
Managing director Karl Tatler said: “We are delighted to welcome such a high calibre of people to the team. We only employ exceptional people, therefore when recruiting we challenge people’s behaviours and abilities to find the cream of the crop. Subsequently, our commitment to our staff is an investment in their ongoing training and development. At Karl Tatler it’s not just about delivering excellent customer service, but the added combination of knowledge and expertise and how it is used to get the best results for our clients.”
At Karl Tatler it is mandatory that all frontline sales and lettings staff are National Federation of Property Professionals (NFoPP) qualified, with new members of staff enrolled on a demanding training programme which follows an induction week at head office.
Operations manager Shaun Carlton who is responsible for training said: “The decision to make it mandatory for all frontline staff to train for the NFoPP Technical Award was taken so we could guarantee clients would be in safe hands when they chose us. This industry qualification is a seal of approval that clients can trust in. We strongly believe people buying, selling or renting deserve to deal with qualified property professionals because of the security it offers them.”
The addition of a client services role to the head office team follows appointments last year of data analyst, Andrew Spink, and finance manager Debbie Evans. They join an admin team, plus marketing managers Samantha Durnion and Paul Traill, with operations manager Shaun Carlton, head of lettings Dave Seed and managing director Karl Tatler in the Heswall-based head office.
The Karl Tatler Training Programme has received national recognition for excellence at the recent Estate Agency of the Year Awards where it was awarded Gold for ‘Best Training and Development’. Competing against over 6,000 offices from across the country, Karl Tatler also took the headline title of ‘Overall Winner of the Estate Agency of the Year Awards 2015’.
If you are obsessed with customer service and hungry for a challenge, visit www.karltatler.com/recruitment to find out more.
Photo shows – (L-R back row) Shaun Carlton, Samantha Durnion, Dave Seed, Karl Tatler, Debbie Evans, Andrew Spink; (L-R front row) Alex Scott, Kathryn Burdett, Emma Clark
For press enquires please call Samantha Durnion, Marketing & PR Manager, at Karl Tatler Estate Agents & Lettings on 0151 342 0461 or email firstname.lastname@example.org
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